vivah.online

Terms of service

Last updated

You see your invite before you pay. You pay once to publish it at its own link and send it to your guests. You own what you add; we keep it online and safe. Be fair to your guests and to others.

1. Who we are

These terms are an agreement between you and vivah.online, a small team that makes wedding invite websites.

2. The service

We make personal wedding invite websites. You enter your details, see a free preview, and pay once to publish your invite at its own link, such as raadha-shyam.vivah.online. You can then send personal links to your guests.

3. Who can use it

You must be 18 or older and able to make a payment in India.

4. Your account

You sign in with a one-time code sent to the phone number you paid with. Keep that number secure: anyone who can read its messages can edit your invite.

5. Your content

You keep ownership of everything you add. You let us store and display it only to provide the service. You confirm you have the right to use every photo and name you add, and that nothing is unlawful, hateful, obscene, or breaks anyone’s rights.

6. Fair use

Use the service only for a real event invitation. Do not impersonate anyone, collect guests’ data for other purposes, or disrupt or copy the platform.

7. Prices and payment

We show the price before you pay, including GST where it applies. Cashfree Payments or Razorpay processes payments. A price change never affects an invite you have already paid for.

8. How long your invite stays live

Your invite stays online until 12 months after your wedding date. After that we delete it, unless you ask us to keep it longer.

9. Refunds

See the refund and cancellation policy.

10. Our content

The designs, illustrations, code and the vivah.online name belong to us. You may share your invite link freely, but not copy our designs for other uses.

11. Availability

We work hard to keep invites online, most of all near wedding dates, but we cannot promise uninterrupted service. Keep another way to reach important guests.

12. Liability

As far as the law allows, our total liability for any claim is the amount you paid for that invite. We are not liable for indirect losses, or for problems caused by your content, your guests, WhatsApp, or your phone or internet.

13. Suspension

We may take down an invite that breaks these terms or the law, and we will tell you why. If we remove an invite and you did nothing wrong, we refund you.

14. Complaints

Write to us. We acknowledge within 48 hours and aim to resolve within 30 days. See the contact page.

15. Changes

We announce important changes on the site at least 7 days before they apply. A change never reduces what you have already paid for.

16. Law

Indian law applies. This does not affect your right to approach a consumer commission.

We are a small team. A real person reads every message, and we fix your issue as soon as we can.